{"product_id":"customer-service-management-a-holistic-approach-9781869286064","title":"Customer service management – a holistic approach","description":"\u003cp\u003eBy Engelbrecht E. Published 2007.\u003c\/p\u003e","brand":"Van Schaik Publishers","offers":[{"title":"Default Title","offer_id":51039262277879,"sku":"9781869286064","price":615.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0944\/3973\/5543\/files\/9781869286064-L.jpg?v=1787050103","url":"https:\/\/www.2027textbooks.co.za\/products\/customer-service-management-a-holistic-approach-9781869286064","provider":"2027Textbooks","version":"1.0","type":"link"}